Iridium Extreme - Searching for Network

If your phone remains on the searching for network message and does not register please note the following:

• Ensure you are in an area with an open view of the sky. 
• Extend the antenna and point upright towards the sky directly above in order to receive a signal.
• If your phone was powered on inside of a building or area with an obstructed view of the sky just prior to attempting a call outside, the phone may be temporarily in a power-saving mode to conserve battery life.
  • You may either wait for it to automatically exit the power saving mode within a minute or two at its scheduled interval or just simply turn off your phone and turn it on again to accelerate the registration process.
• If you have the external antenna adapter base (with the pigtail connector) connected, remove it and try connecting again without the base attached to the phone. This adapter disables the device's antenna. 

If you are still experiencing issues registering to the network, please contact Support.