The Iridium Mail & Web service for the original Iridium GO! was discontinued on September 13, 2025. As a result, sending email using the Iridium Mail & Web app on Apple is no longer supported.
Iridium GO! users should transition to a supported satellite-optimized email solution.
Service status
The Iridium Mail & Web application is no longer operational following the service shutdown. This applies to all platforms, including iOS.
Iridium has not provided a timeline for restoring compatibility or service.
Recommended alternative
For satellite-optimized email on Iridium GO!, we recommend OCENS OneMail, which is designed for low-bandwidth satellite connections and continues to be supported.
For more information, see: Iridium Mail & Web shutdown – Iridium Mail App Discontinued.
Historical reference
Before the service was discontinued, users could send and receive email through the Iridium Mail & Web app after registering for an Iridium email account. Since the service is no longer active, these features are no longer available.
If you need help selecting or setting up an alternative email solution for your Iridium GO!, contact Customer Experience for assistance.
| 1. Open the Iridium Mail & Web application | |
| 2. Select Mail from the Mail & Web home screen | |
| 3. Select the New Message icon in the bottom right corner to start a new email message | |
| 4. Enter the email address of the recipient, the subject of the email, and the message you would like to send | |
| 5. When finished composing the email message, add the email to the Outbox by selecting To Outbox | |
| 6. The Outbox will now display one new message queued for delivery. Select the Send/Receive icon in the bottom left corner | |
| 7. Ensure the Iridium GO! is registered to the network and it is maintaining at least 3 bars of signal strength before sending Email. Select Send/Receive Mail to establish the connection and send the email message | |
| 8. The log and status bar will provide you with the necessary details to ensure the email has been sent successfully |
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