The Iridium Mail & Web service for the original Iridium GO! was discontinued on September 13, 2025. As a result, receiving email using the Iridium Mail & Web app on Android is no longer supported.
Iridium GO! users should transition to an alternative satellite-optimized email solution.
Service status
The Iridium Mail & Web application is no longer operational following the service shutdown. This applies to all platforms, including Android.
In addition, the Iridium Mail & Web app is not compatible with devices running Android 14 or later, and Iridium has not provided a timeline for restoring compatibility or service.
Recommended alternative
For satellite-optimized email on Iridium GO!, we recommend OCENS OneMail, which is designed for low-bandwidth satellite connections and continues to be supported.
Account registration (historical reference)
Before the service was discontinued, registration for an Iridium Mail & Web account was required to use the app. Since the service is no longer active, new registrations and email access through the Iridium Mail & Web app are no longer available.
If you need help selecting or setting up an alternative email solution for your Iridium GO!, contact Customer Experience for assistance.
For instructions, please visit: Iridium GO! Mail & Web App Setup
| 1. Open the Iridium Mail & Web application | |
| 2. Select Mail from the Mail & Web home screen | |
| 3. Select Send/Receive Email | |
| 4. Ensure the Iridium GO! is registered to the network and it is maintaining at least 3 bars of signal strength before checking for new Email. Select Send/Receive Email to establish the connection and receive email messages | |
| 5. The log and status bar will provide you with the necessary details to ensure any new or undelivered emails have been received successfully | |
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