How To Place a Rental Order

Whether you're heading off the grid for an adventure, preparing for an emergency, or traveling to a remote location, having reliable communication is always essential. Renting a satellite phone is a cost-effective and convenient solution, allowing you to stay connected wherever you go. 

Step-by-Step Guide

1. Go to the BlueCosmo rental page:
   • • Visit www.bluecosmo.com.
     • Click on Rent in the top menu.
       
2. Choose your rental type:
   • • Select either Daily or Monthly Rental, depending on how long you'll need the phone.
       
3. Select the Rental Phone that suits your needs.
   
4. Select your rental dates:
   • • Click on the Calendar Icon in the left-most box to select the Required (start) Date.
       • The phone will ship to arrive on or before this date.
       • Tip: Choose a start date a few days before your trip.
         
     • Click on the Calendar Icon in the right-most box to select your Return Date.
       • • The rental will include a return waybill (return label and, if applicable, copies of a commercial invoice).
         • The billing for the rental will end when the waybill is scanned by the courier.
         • Tip: Get a receipt when you drop the rental with the courier.
           
5. Choose optional Add-ons (if needed):
   • • Airtime: If you wish to purchase airtime please select one of the options. If you do not select a plan you will be billed a low per-minute rate for your calls.
       Important: Airtime purchases are not refundable.
       
     • Loss and Damage Protection is an option to reduce your liability if something happens to the phone.
       
6. Once you have selected your phone, selected the Start and End dates, and added your optional add-ons please click on Add To Cart.
   
7. Review your order:
   • • Click on the cart in the upper right-hand corner to view the cart.
       
     • Click on See Details to view a summary of your rental order.
       
     • The summary of details is shown such as the rental dates, optional add-ons and costs. You are also able to edit the cart to make changes.
       
8. To complete the order click on Sign In To Proceed.
   
   • • Returning customer? Your can enter your e-mail address and password and click Login.
     • New customer? Click on Create An Account and follow the prompts.
       
9. Enter your Shipping and Billing information:
   • • New customers will be asked to enter their addresses, and existing customers will be asked to select an address from their address book.
     • The shipping and billing addresses must match exactly.
       • • We ship only to confirmed billing addresses in the USA or Canada.
         • We do not ship to P.O. Boxes.
10. Select a Shipping Method:
    • • Round-trip shipping ($70) is added to the rental automatically. 
      • Choose the shipping method based on your start date:
        • • Ground: Use this option unless your start date is within 2 business days.
      • All rentals will ship to arrive on the start date of the rental.
      • Once you have selected a shipping method, click on Next.
        
11. Enter Payment Details:
    • • New customer? Enter a new payment method.
      • Returning customer? Select an existing payment method.
        
12. Complete your order
    • • Click on the checkbox to agree to the BlueCosmo Service Terms.
      • Click on Place Order to finish.