Iridium GO! exec - Device Information

The Iridium GO! exec provides access to detailed device information that can be useful for troubleshooting, support requests, and verifying service details. This includes firmware versions, hardware identifiers, and satellite service numbers.

The information can be viewed directly on the Iridium GO! exec touchscreen or through the Iridium GO! exec mobile app.

Information shown in the Device Information menu

• Firmware version

• Hardware version

• Model number

• Serial number

• Bluetooth (BLE) MAC address

• Wi-Fi MAC address

• IMEI

• Satellite modem serial number

• Satellite modem firmware version

• Satellite service number (Call Line) for Line 1

• Satellite service number (Call Line) for Line 2

Accessing Device Information on the Iridium GO! exec

1. From the home screen, select Settings (gear icon).

2. Select Device Information.

The screen will display all available device identifiers and service numbers.

Accessing Device Information from the Iridium GO! exec app

1. Open the Iridium GO! exec app on your smart device.

2. Navigate to the device settings or information section.

3. Select Device Information to view the same details shown on the device.

This information can be shared with Customer Support if you need assistance with your Iridium GO! exec.