The Iridium GO! exec provides access to detailed device information that can be useful for troubleshooting, support requests, and verifying service details. This includes firmware versions, hardware identifiers, and satellite service numbers.
The information can be viewed directly on the Iridium GO! exec touchscreen or through the Iridium GO! exec mobile app.
Information shown in the Device Information menu
Firmware version
Hardware version
Model number
Serial number
Bluetooth (BLE) MAC address
Wi-Fi MAC address
IMEI
Satellite modem serial number
Satellite modem firmware version
Satellite service number (Call Line) for Line 1
Satellite service number (Call Line) for Line 2
Accessing Device Information on the Iridium GO! exec
From the home screen, select Settings (gear icon).
Select Device Information.
The screen will display all available device identifiers and service numbers.
Accessing Device Information from the Iridium GO! exec app
Open the Iridium GO! exec app on your smart device.
Navigate to the device settings or information section.
Select Device Information to view the same details shown on the device.
This information can be shared with Customer Support if you need assistance with your Iridium GO! exec.
Comments
0 comments
Article is closed for comments.