Iridium 9555 - Power On Messages – BlueCosmo

After powering on the Iridium 9555 one of the messages below may be displayed. The reason for that message may explain an action that will need to be taken to use the phone.

Message	Reason for Message
Bad Card	Your SIM card has been damaged or incorrectly issued. Contact your service provider for information.
Check Card	The SIM card is damaged or inserted the wrong way.
Denied	Your phone has seen a network but has been denied access.
SIM PIN	Enter the four- to eight-digit SIM card PIN code provided by your service provider and press OK to proceed. For more information, please see SIM (PIN) Lock vs Phone (PIN) Lock
Invalid Account	Check that your SIM card is active. If you have a prepaid card ensure there is an active balance (Manage Prepaid Refills). If you have a monthly service, ensure that the plan is active (Manage Airtime Plans). Contact customercare@bluecosmo.com
Phone PIN	The phone has been locked. To unlock the phone, you must enter the correct Phone PIN number. For more information, please see SIM (PIN) Lock vs Phone (PIN) Lock
PIN Blocked	When the PIN number has been entered incorrectly three times in a row, the phone automatically blocks the PIN. To unblock the pin, enter the PUK1 code for the phone by entering *05 from the main screen. The PUK codes will come with your new SIM, or please contact customercare@bluecosmo.com Turn phone ON. Phone will display PIN BLOCKED Enter *05 press Green button You will be prompted for the SIM PUK Code Enter the PUK1 code Scroll down to 'New PIN' Enter 1111 (1111 is the default) Scroll down to 'Verify New PIN' Enter 1111 and press OK/Green button The phone will now be unblocked and show 'COMPLETED'. The new SIM PIN is 1111.
Searching for Iridium...	The phone is attempting to establish communications with the satellite network. This message appears while your phone searches for a network connection.
Registered	Your phone is now registered with the network.
PIN 2 Blocked	When the PIN2 number has been entered incorrectly three times in a row, the phone automatically blocks the PIN. To unblock the PIN2 enter the PUK2 code for the phone by entering *052 from the main screen. NOTE: PIN2/PUK2 is only used for enabling and disabling restricted dialing on a phone.
PUK Blocked - Contact Supplier	If PUK 1 has been burned out from too many incorrect attempts, the SIM card will need replacement. The PUK 2 code is only used for enabling and disabling restricted dialing on a phone. Contact customercare@bluecosmo.com to replace the SIM card.

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