Steve D.
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Articles
Recent activity by Steve D.-
How to Cancel Postpaid (Monthly) Services
You can cancel your Postpaid (Monthly) plan at any time. This guide will walk you through how cancellations work for Postpaid services and what to expect after you submit your request.Prepaid plan ...
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Iridium 9555 - How to Perform Factory Reset
If you’re experiencing issues with your Iridium 9555, performing a factory reset may help resolve the problem. This will return the device settings to their original default configuration. Note: A ...
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Iridium 9555 - How to Lock and Unlock the Keypad
The keypad lock feature helps prevent accidental calls or button presses while your Iridium 9555 is stored in a pocket, bag, or other confined space. About the Keypad Lock When the keypad is locke...
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Iridium GO! - iPhone/ iPad will not connect to the Iridium GO!
This guide helps troubleshoot issues when connecting an iPhone or iPad to the Iridium GO! device or signing in to the Iridium GO! app. It starts with simple checks and progresses to more advanced s...
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BlueCosmo Customer FAQ
Thank you for choosing BlueCosmo! Please see some helpful links below that will assist in getting you set up. Additionally, all of our knowledge base articles are available at this link. BlueCos...
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BlueCosmo Rental FAQ
IMPORTANT: We strongly recommend familiarising yourself with and testing your rental phone once received, before heading off-grid.Your Iridium 9555 rental phone comes ready with active service and ...
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Iridium - Dialing 911 FAQ
This article explains how emergency 911 dialing works on Iridium handsets, where it is supported, and what to expect when placing an emergency call.Where 911 is supportedIridium subscribers can dia...
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How To Factory Reset Your Iridium GO!
Resetting your Iridium GO! device can help resolve ongoing issues or prepare the unit for a new user. A reset restores the device to its factory default settings.When a reset may helpYou may want t...
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Lost SIM card
If you have lost your SIM card, your next steps depend on whether the SIM card is prepaid or postpaid and its current status. This article explains your available options and what we recommend in e...
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BlueCosmo Repairs & Returns Policy
This article explains BlueCosmo’s policies for product returns and repairs, including eligibility, return instructions, and steps to take if you receive a damaged item. It also outlines how to requ...