Steve D.
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Activity overview
Latest activity by Steve D.-
Steve D. created an article,
Inmarsat Planned Maintenance - July 31, 2024
Inmarsat has informed BlueCosmo of scheduled maintenance that will occur during the following time frame: Outage Start Date: July 31, 2024 Outage Start Time: 14:00 UTC (10:00 AM EST) Outage End ...
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Steve D. created an article,
Iridium Scheduled Maintenance - June 25 2024
Iridium has informed BlueCosmo of scheduled maintenance that will occur during the following time frame: Outage Start Date: June 25, 2024 Outage Start Time: 14:30 GMT (10:30 AM EST) Outa...
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Steve D. created an article,
How to Reactivate Postpaid (Monthly) Services
Previously activated SIM cards for Postpaid (Monthly) plans that were cancelled (deactivated) can be reactivated from within your My Account section of our website, with certain limitations. IMP...
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Steve D. created an article,
How to Cancel Postpaid (Monthly) Services
You can cancel your Postpaid 'Monthly' plan at any time. Cancelling postpaid services deactivates your selected SIM card associated to the satellite service number. Prepaid plan SIM cards do not n...
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Steve D. created an article,
Inmarsat Planned Maintenance, May 14 2024
Inmarsat has made BlueCosmo aware of a planned maintenance to the I-4 Prepay System on May 14, 2024. Reason for notice: System Maintenance Services affected: Prepay Service Impact: Prepay provisi...
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Steve D. created an article,
BlueCosmo Rental FAQ
This article will help guide new satellite phone service users on rental device usage, and any rental related processes or issues. We highly suggest familiarizing with and testing your rental phone...
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Steve D. created an article,
Iridium Service Provisioning Outage - April 23 2024
Iridium has informed BlueCosmo of scheduled maintenance that will occur during the following time frame: Outage Start Date: April 23, 2024Outage Start Time: 12:00 PM EDTOutage End Date: April 23, 2...
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Steve D. created an article,
Lost SIM card
We're sorry to hear you lost your SIM card. Depending on the type of SIM card you had and it's current Status, we recommend the following: Prepaid SIM cards NEW - Never Activated with full minute...
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Steve D. created an article,
Iridium 9555 - Locking and Unlocking the keypad
Introduction This feature is used when you would like to prevent accidental phone calls or messages that would utilize your minutes.
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Steve D. created an article,
Reactivating Services (SIM Card)
All Iridium and Inmarsat services are provided using SIM cards. New Postpaid (monthly plan) SIM cards are sent out to our customers activated. Prepaid SIM cards are activated by the customer (as th...