The Iridium Mail & Web service for the original Iridium GO! was discontinued on September 13, 2025. As a result, the Iridium Mail & Web application and its user guides are no longer applicable for active use.
Iridium GO! users should transition to a supported satellite-optimized email solution.
Service status
The Iridium Mail & Web application is no longer operational following the service shutdown. This applies to both Android and iOS platforms.
For Android users, the app is also not compatible with devices running Android 14 or later. Iridium has not provided a timeline for restoring compatibility or service.
User guides (archived reference only)
The PDF user guides for the Iridium Mail & Web application are provided below for historical reference only. These guides describe features and setup steps for a service that is no longer supported.
Recommended alternative
For satellite-optimized email on Iridium GO!, we recommend OCENS OneMail, which is designed for low-bandwidth satellite connections and continues to be supported.
For more information, see: Iridium Mail & Web shutdown – Iridium GO! Mail & Web App Setup.
If you need help selecting or setting up an alternative email solution, contact Customer Experience for assistance.
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