How To Find Your Satellite Phone Number and Other Service Information

You can view your satellite phone number, plan information, balances, and expiration dates by logging into your BlueCosmo account.

Follow the steps below based on whether you have a prepaid or a monthly (postpaid) service.

For Prepaid SIM Cards

1. Log in to your account at Bluecosmo.com.
2. From the Account Dashboard menu, select Prepaid Refills.
3. On the Prepaid Refills page, you'll see a table showing all prepaid SIM cards linked to your account. You can view:
   • Network.
   • Your SIM card number and your satellite phone number are under the Service Number column.
   • Your prepaid plan name is under Prepaid Plan.
   • Balance, Expiry date, Status, and Auto-Refill.
4. If you have several SIM cards, use the search box above the table to find a specific SIM card.

Need help with Refills? You can check How To Refill A SIM Card.

For Monthly (Postpaid) Plans

1. Log in to your account at Bluecosmo.com.
2. From the Account Dashboard menu, select Service Plans.
3. On the Manage Service Plans page, you'll see a table showing your plans. You can view:
   • Your satellite phone number under the Service Number column.
   • What plan you're subscribed to under the Plan Name column.
   • Minutes Used.
   • Add-ons.
   • Status of the plan.
   • Your Contract End Date.
   • Request Cancelation 

Note: Your SIM number can also be found on your physical SIM card. It will be a string of 19 digits (Iridium) or 18 digits (Inmarsat).