How to Check Your Iridium Prepaid Balance

You can check your Iridium prepaid balance directly from your Iridium device or through your BlueCosmo online account. Follow the steps below based on your preferred method.

From Your Iridium Phone or Iridium GO!

1. Make sure your Iridium device is powered on and registered to the Iridium network.
2. Dial 2888 and place the call.
3. An automated voice message will inform you of your remaining prepaid minute balance.

From Your BlueCosmo Account

Your BlueCosmo online account lists all active prepaid cards associated with your account on the Manage Prepaid Refills page. 

1. Sign in to My Account located on the top right of our website.
2. Select Manage Prepaid Refills from the menu.
3. A table will appear showing your active prepaid SIM cards, including:
   • Voice minute balance
   • Expiration date
   • Please see How To Refill A SIM Card, for more information about managing your minutes. 

Special Note for Iridium GO! Prepaid Users

The voice minute balance shown in your account reflects only half of your total data minute balance. This is because dial-up data minutes are counted at double the voice rate.

Example: A 400-minute data plan will appear as 200 voice minutes in your account.

For more details, see: Why Is My Iridium Prepaid Balance Lower Than Expected.