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Knowledgebase

Our knowledgebase contains articles written by our support agents to help you.

Satellite Phones (58)


  • Creating a Data Connection using Mac OSX for Iridium 9555 & Extreme handsets
  • Calling 911 using an Iridium device
  • Inserting a SIM Card into an Iridium Extreme handset
  • Setting up GEOS SOS Service for the Iridium Extreme handset
  • Pairing a Bluetooth device with the IsatPhone 2
View 58 articles

Satellite Communicators (47)


  • Iridium GO! In-Cabin Kit Assembly Guide
  • Iridium GO! In-Vehicle Kit Assembly Guide
  • Download GRIB Files using the Iridium GO!
  • Using Weather Forecasts with Iridium Mail & Web for Android & iOS
  • Iridium GO! Setup Checklist
View 47 articles

Satellite Wi-Fi Hotspots (55)


  • Getting Started with the Iridium GO!
  • Iridium GO! In-Cabin Kit Assembly Guide
  • Using Weather Forecasts with Iridium Mail & Web for Android & iOS
  • Tracking with the Iridium GO!
  • iSavi Inmarsat IsatHub Terminal Firmware Update
View 55 articles

Asset Trackers (2)


  • New Content Coming Soon!
  • Spot Trace User Guide
View 2 articles

Mobile Satellite Internet (12)


  • Accessing the Web Console on Your IsatHub
  • Factory Reset iSavi IsatHub Terminal
  • Getting Started with your Hughes 9202M BGAN Terminal
  • Accessing the Hughes 9202M Web Console
  • Changing Your APN on the Hughes 9202 BGAN Terminal
View 12 articles

Accessories (15)


  • PotsDOCK Extreme 9575 Manual
  • IsatDock2 LITE User Manual
  • IsatDock2 MARINE User Manual
  • IsatDock LITE User Manual
  • Firmware update for the OCENS Sidekick Satellite Wi-Fi Router
View 15 articles

Airtime (4)


  • Checking the prepaid minute balance on your Iridium device
  • Understanding your BlueCosmo Invoice
  • BlueCosmo Prepaid Refill and My Account Rules
  • How to find your Iridium Service Provider
View 4 articles

Rentals (6)


  • Placing a call to an Iridium subscriber
  • Placing a call using Two-Stage Dialing to an Iridium Subscriber
  • Calling 911 using an Iridium device
  • Finding your satellite phone number for Rentals & Subscriptions
  • Sending a text message to an Iridium subscriber
View 6 articles

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