Steve D.
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Articles
Recent activity by Steve D.-
Repairs & Returns
BlueCosmo Returns Policy If you need to return an item it’s no problem. Simply ship the unopened item back to us within 30 days. Please be aware that we can’t accept returns on orders over 30 day...
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Inmarsat Planned Maintenance - July 31, 2024
Inmarsat has informed BlueCosmo of scheduled maintenance that will occur during the following time frame: Outage Start Date: July 31, 2024 Outage Start Time: 14:00 UTC (10:00 AM EST) Outage End ...
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Iridium Scheduled Maintenance - June 25 2024
Iridium has informed BlueCosmo of scheduled maintenance that will occur during the following time frame: Outage Start Date: June 25, 2024 Outage Start Time: 14:30 GMT (10:30 AM EST) Outa...
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Reactivating Services (SIM Card)
All Iridium and Inmarsat services are provided using SIM cards. New Postpaid (monthly plan) SIM cards are sent out to our customers activated. Prepaid SIM cards are activated by the customer (as th...
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How to Reactivate Postpaid (Monthly) Services
Previously activated SIM cards for Postpaid (Monthly) plans that were cancelled (deactivated) can be reactivated from within your My Account section of our website, with certain limitations. IMP...
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How to Cancel Postpaid (Monthly) Services
You can cancel your Postpaid 'Monthly' plan at any time. Cancelling postpaid services deactivates your selected SIM card associated to the satellite service number. Prepaid plan SIM cards do not n...
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Inmarsat Planned Maintenance, May 14 2024
Inmarsat has made BlueCosmo aware of a planned maintenance to the I-4 Prepay System on May 14, 2024. Reason for notice: System Maintenance Services affected: Prepay Service Impact: Prepay provisi...
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BlueCosmo Customer FAQ
Thank you for choosing BlueCosmo! Please see some helpful links below that will assist in getting you set up. Additionally, all of our knowledgebase articles are available at this link. BlueCos...
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BlueCosmo Rental FAQ
This article will help guide new satellite phone service users on rental device usage, and any rental related processes or issues. We highly suggest familiarizing with and testing your rental phone...
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Iridium Service Provisioning Outage - April 23 2024
Iridium has informed BlueCosmo of scheduled maintenance that will occur during the following time frame: Outage Start Date: April 23, 2024Outage Start Time: 12:00 PM EDTOutage End Date: April 23, 2...