Monique

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  • Isatphone 2 Troubleshooting

    Introduction This article will detail the steps of troubleshooting your Isatphone 2 device depending on the issue you are experiencing. Scroll down to the heading pertaining to your issue and follo...

  • SIM (PIN) Lock vs Phone (PIN) Lock

    Introduction   It is important to distinguish between a Phone Lock and a SIM Lock, to determine the process and default codes are used. Performing too many incorrect attempts can lock the SIM/devic...

  • Bluecosmo Activation Portal

      If you have purchased a prepaid SIM card from Amazon with pre-purchased minutes, you will need to activate it on the portal at Bluecosmo.com.   1. Navigate to https://activate.bluecosmo.com/   2....

  • How to Update Your Iridium GO! Firmware

    To check the firmware version on the Iridium GO! unit or from the Iridium GO! App: On the GO! Device:1. Press either left or right navigation button for menu to appear.2. Press “NEXT” button until...

  • Iridium GO! Troubleshooting

    Introduction This article will detail the steps of troubleshooting your Iridium GO! device depending on the issue you are experiencing. Scroll down to the heading pertaining to your issue and follo...

  • Iridium 9575 (Extreme) Troubleshooting

    Introduction This article will detail the steps of troubleshooting your Iridium 9575 device depending on the issue you are experiencing. Scroll down to the heading pertaining to your issue and foll...

  • Iridium 9555 Troubleshooting

    Introduction This article will detail the steps of troubleshooting your Iridium 9555 device depending on the issue you are experiencing. Scroll down to the heading pertaining to your issue and foll...

  • Iridium 9555 & Iridium 9575 (Extreme) - "Phonebook Failed To Initialize" Error

    If you are unable to access your phonebook from Menu, or make modifications, and get the Error "Phonebook failed to Initialize", then follow the steps below:   1. Power the device on. 2. From a bla...

  • Data Connection - Inmarsat Isatphone and Iridium 9555 & 9575

    Please Note! Currently, we are only able to support data connections on the Iridium GO! and the included software.   Inmarsat - Isatphone 2.0 or 2.1 Inmarsat has confirmed that as of January 11th...

  • Iridium GO! - Voicemail Access

    The voicemail feature will enable you to access a message inbox that is stored in the Iridium network.   The default Voicemail number +881662990000 is pre-programmed. To set-up Voicemail, press the...