Monique
- Total activity 23
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Activity overview
Latest activity by Monique-
Monique created an article,
How to Cancel an Order
We understand that you may need to cancel an order after it’s been placed. While we do our best to accommodate these requests, eligibility depends on the type of product or service and the order’s ...
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Monique created an article,
Troubleshooting: “Place Order” Button Not Working
If the "Place Order" button is greyed out or unclickable during checkout, this usually means that a required step is missing or incomplete. Follow the steps below to resolve the issue and complete ...
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Monique created an article,
Bluecosmo Activation Portal
This guide walks you through activating your SIM card from Amazon using the Bluecosmo Activation Portal. Whether your SIM came with preloaded minutes, arrived blank, or you want to set up a monthly...
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Monique created an article,
Iridium 9555 & Iridium Extreme - "Phonebook Failed To Initialize" Error
If you are unable to access your phonebook from the Menu, or make modifications, and get the Error "Phonebook failed to Initialize", then follow the steps below: Power the device on. From a blank ...
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Monique created an article,
SIM (PIN) Lock vs Phone (PIN) Lock
It is important to distinguish between a Phone Lock and a SIM Lock to determine the process and default codes used. Performing too many incorrect attempts can lock the SIM/device. Please be extra v...
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Monique created an article,
Iridium GO! - How to Set-Up and Access Voicemail
The voicemail feature allows callers to leave voice messages that you can listen to when it’s convenient. Use the steps below to confirm your voicemail number, set up your PIN, and check messages u...
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Monique created an article,
Iridium GO! Troubleshooting
This article helps you troubleshoot common issues with the Iridium GO! device. Select the section that matches your issue and follow the steps provided.If you’re still experiencing problems after c...
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Monique created an article,
Iridium 9555 Troubleshooting
This article helps you troubleshoot common issues with the Iridium 9555 satellite phone. Select the section that matches your issue and follow the steps provided. If you’re still experiencing probl...
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Monique created an article,
Iridium Extreme (9575) - Troubleshooting
This article helps you troubleshoot common issues with the Iridium 9575 (Extreme) satellite phone. Select the section that matches your issue and follow the steps provided.If you’re still experienc...
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Monique created an article,
Data Connection - Inmarsat Isatphone and Iridium 9555 & 9575
IMPORTANT NOTE: Currently, we are only able to support data connections on the Iridium GO!, Iridium GO! Exec and the included software. Inmarsat - Isatphone 2.0 or 2.1 Inmarsat has confirmed th...