Iridium 9555 & 9575 Extreme - How To Set-up and Access Voicemail

This feature allows callers to leave voice messages that you can retrieve at your convenience. The following instructions will guide you through accessing and configuring your Iridium voicemail service.

General Voicemail Information

• The default PIN code is the last 7 digits of your phone number.
• Please ensure that you record your PIN Code somewhere safe.
• When someone leaves you a voice message, the voicemail system automatically sends a text message to notify you.
• Your phone will display an envelope symbol, indicating a new text message has been received.
• The text message envelope symbol will be displayed until all text messages have been saved or deleted.

Check if the Voicemail Service Number is correctly set up

1. In 'Menu' select 'Voicemail' - 'Voicemail Settings' - 'Number'.
2. Enter +881662990000 and press 'Save' if the number is missing or incorrectly stored. 

Accessing Voicemail from Iridium phone

1. Ensure you are outside with a clear view of the sky and no obstructions around
2. Extend the antenna and allow the phone to display Registered 
3. Press Menu
4. Select Voicemail
5. Select Call Voicemail
6. The phone will call voicemail
7. The voicemail system will prompt you for the satellite phone number; type in the complete number starting with 8816
8. The voicemail greeting will begin playing
9. Interrupt the voicemail greeting with * 
10. You will then be prompted to enter the PIN code. The default PIN code is the last 7 digits of the satellite number
11. You will now have access to the Voicemail inbox. Follow the system prompts as you listen to your voicemail messages.

How to check voicemail from a landline

1. Call the Iridium Messaging Center at 011 8816 6299 0000 or dial the Iridium mobile number from any landline. Note: this is an expensive call.
2. When prompted enter in the full 12 digit service number (i.e 8816 XXX XXXXX).
3. You will be prompted to leave a message, interrupt this message by pressing the "*" key.
4. Enter your password when prompted; the default password (pin) is the last 7 digits of your Iridium service number.
5. Follow the system prompts as you listen to your voicemail messages.

Set up Call Forwarding to Voicemail

1. Make sure the satellite phone is turned ON, is registered on the Iridium network and has good signal strength.
2. In 'Menu' scroll down to and select 'Setup'.
3. Select 'Call Options' - 'Call Forwarding', wait until the list of options appears.
4. Select the desired option: 'All Calls', 'If Busy', 'If No Answer' or 'If Unavailable'.
5. Select 'Voicemail' from the list, wait until confirmed.