Dear BlueCosmo Customers,
We want to inform you that due to the impacts of Hurricane Helene and Hurricane Milton, shipping services throughout the southeastern United States, including the Tampa Bay area, may experience delays. While UPS and FedEx are making every effort to maintain operations as local conditions allow, disruptions to delivery schedules are anticipated.
Please be aware that expedited orders and delivery timelines cannot be guaranteed during this period, and any shipping costs associated with weather-related delays are non-refundable.
If you require assistance with service-related inquiries, such as Airtime Refills or Activations, or if you have questions regarding your order status, please do not hesitate to reach out to our Customer Care team.
You may contact us at 1-877-258-3496 or email us at customercare@bluecosmo.com.
Thank you for your understanding and patience as we navigate these challenges together.
Sincerely,
BlueCosmo Customer Care
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