General Voicemail Information
• The default PIN code is the last 7 digits of your phone number.
• When someone leaves you a voice message, the voicemail system automatically sends a text message to notify you. Your phone will display an envelope symbol , indicating a new text message has been received. Please note that the text message envelope symbol will be displayed until all text messages have been saved or deleted.
• Please ensure that you record your PIN Code somewhere safe.
Check if the Voicemail service number is correctly set up
- Press the Envelope key, 'Call Voicemail, select?' will appear.
- Scroll with arrow keys until 'Message settings, view options?' appears.
- Press [OK], 'Voicemail number, select?' will appear.
- Press [OK], enter the Iridium general voicemail number, +881662990000
- Press [OK]. Hold on to the [C] key to return to the main screen.
To Retrieve Messages
- Press the Envelope button on the device.
- Scroll to “Call Voicemail”, press OK button.
- There may be a short delay. Please wait for the main message.
- When you hear the main message, enter your phone number.
- Press the star [ * ] button to access the message center.
- Enter your PIN code. (DEFAULT PIN = LAST 7 DIGITS OF PHONE NUMBER)
- Follow the system prompts.
How to check voicemail from a landline
- Call the Iridium Messaging Center at 011 8816 6299 0000 or dial the Iridium mobile number from any landline. Note: this is an expensive call.
- When prompted enter in the full 12 digit service number (i.e 8816 XXX XXXXX).
- You will be prompted to leave a message, interrupt this message by pressing the "*" key.
- Enter your password when prompted; the default password is the last 7 digits of your Iridium service number.
- Follow the system prompts as you listen to your voicemail messages.
Set up Call Forwarding to Voicemail
- Make sure the phone is turned ON, is registered on the Iridium network and has good signal strength.
- Press the 'Menu' key, scroll with the left/right arrow keys until 'Call Related Features” appears.
- Press 'OK', scroll down until 'Call Forwarding' appears.
- Press 'OK', scroll down until 'Forward When Unavailable' appears.
- Press 'OK', 'Please Wait' will appear, wait for a while until 'On' appears.
- Press 'OK', scroll down until 'Voicemail' appears.
- Press 'OK', 'Please Wait' will appear, wait until 'Call Forward On' appears.
- 'Forward When Unavailable' then appears, hold on to the 'C' button to return to the main screen.
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