How to Update Your Iridium GO! Firmware – BlueCosmo

To check the firmware version on the Iridium GO! unit or from the Iridium GO! App:

On the GO! Device

1. Press either left or right navigation button for menu to appear.
2. Press “NEXT” button until you get to “INFORMATION” option.
3. Press “SELECT”.
4. Note the f/w (firmware) version.

On the Iridium GO! App

1. Connect to your Iridium GO (via Wi-Fi).
2. Sign in to the Iridium GO Application using the "guest" account.
3. Once logged into Iridium GO! App on your Android or Apple device, navigate to HELP>ABOUT>Iridium Go! Firmware Version.

To update the firmware on your device please perform the following actions:

Download the firmware file by clicking on this https://www.iridium.com/idr-file/347619/
Unzip the downloaded firmware file to your Desktop.
Power on the Iridium GO! by flipping up the antenna.
Wait for the device to fully boot.
From your computer (must be a computer and not an iPad, iPhone, or Android phone) join the Iridium GO! Wi-Fi network. Example Iridium GO! SSID: IRIDIUM-02473.
Open a web browser and type in the following IP address into the address bar: 192.168.0.1.
An Iridium interface page will open.
Type in "guest" for the "User Name" and "Password" fields.
From the main page, click on the "System" tab.
Click on the "Choose File" button.
Select the previously unzipped firmware file. The file name should be called "maxwell-2.1.22.frm"
Once the file has been selected, click on the "Upgrade" button.
The progress bar will start to count up to 100%. The upgrade will take up to 15 minutes to complete.
Once the firmware update reaches 100% the Iridium GO! will reboot. The device will be ready to use again.

IMPORTANT: If the Iridium GO! is stuck on 'Initializing' or if the firmware update steps above cannot be completed because the unit keeps unexpectedly rebooting, contact support at customercare@bluecosmo.com

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